AI Prompt Engineer & Business Optimisation Specialist

This is a remote position.

Schedule:

• Monday - Friday, 9:00 am – 5:00 pm BST/GMT (with 12:30–1pm lunch)
  
  

We're building a smart, systemised, and scalable business—and we want YOU to be the engine powering our AI evolution.

We’re looking for a highly strategic and hands-on AI Prompt Engineer & Business Optimisation Specialist to work closely with our Founder/Managing Director in transforming every aspect of our operations—from Sales & Marketing to Customer Service, Admin, and beyond—through the intelligent use of automation and AI.

This is not a task-execution role. This is a leadership-leaning, innovation-driven opportunity for someone who thrives in autonomy, thinks in systems, and is obsessed with continuous improvement.

What You'll Be Doing

• Build & Optimise Workflows using AI tools like ChatGPT, Zapier, Gemini, Dubb, and others.
  
• Automate Customer Communication: Create smart Zapier flows (e.g., ChatGPT + Outlook) to draft email replies and streamline service.
  
• Content Creation: Develop SEO-optimised blog content, lead magnets, email nurture sequences, and social content.
  
• Business Systems Optimisation: Simplify and improve processes related to invoicing, supplier management, and internal comms.
  
• Research & Experimentation: Stay up to date with leading thinkers like Wes McDowell, and bring fresh insights into the business.
  
• Team Collaboration: Work closely with the MD and delegate execution to our marketing VA as needed.
  

Potential Projects You Might Lead

• AI-powered internal SOP/Knowledge Hub
  
• Predictive analytics dashboards for Sales & Operations
  
• Dynamic pricing strategies and supplier negotiation workflows
  
• Real-time customer journey chatbot
  
• Sales Objection Handling AI Coach
  
• AI-driven video content repurposing engine
  

Sample Zapier + Prompt Templates You’ll Implement

1. Email Auto-Drafter (Customer Service)
   Trigger: New customer email in Outlook
   Action: ChatGPT drafts reply based on tone, FAQs, and MD voice
   
2. Weekly Supplier Price Tracker
   Trigger: Scheduled Monday zap
   Action: Analyse supplier pricing data in Google Sheets and generate optimisation insights
   
3. Prompt Pack Collector
   Trigger: Email from subscribed AI newsletters
   Action: Save new prompt packs to Google Drive and notify team
   
4. Social Post Assistant
   Trigger: Weekly calendar slot
   Action: Generate 3 platform-specific posts from a recent blog or video
   
5. Lead Magnet Nurture Sequence
   Trigger: New lead from form
   Action: Create 5-day personalised email sequence in brand tone
   

Bonus (Future Phase) Projects

• AI-supported SOP & internal knowledge system
  
• AI chatbot for site (lead qual, FAQs, booking)
  
• Supplier Relationship Manager automation
  
• Client retention intelligence & churn prediction
  
• Sales training AI coach
  
• Dubb video → multi-platform content engine
  

Requirements

Role Essentials

• Weekly Strategy Check-Ins with the MD
  
• Live Collaboration: Open Google Meet working window with camera on (standard across the company)
  
• NDA/Confidentiality Agreement required
  

Who You Are

• A self-starter with an eye for optimisation
  
• Bachelor's degree in Computer Science, Linguistics, Literature, Industrial Engineering or a related field
  
• Experience in crafting effective prompts
  
• Passionate about systems and automation
  
• Naturally curious and always learning
  
• Confident in AI prompt writing and building automations via Zapier
  
• Strategic thinker with strong communication skills
  
• Comfortable collaborating and delegating in a remote team environment
  

• Permanent work-from-home
  
• Immediate hiring
  
• Steady freelance job