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Brief About Fractal
Fractal Analytics is a strategic AI partner to Fortune 500 companies with a vision to power every human decision in the enterprise. Fractal is building a world where individual choices, freedom, and diversity are the greatest assets. An ecosystem where human imagination is at the heart of every decision. Where no possibility is written off, only challenged to get better. We believe that a true Fractalite is one who empowers imagination with intelligence. And that it will be such Fractalites that will continue to build the company for the next 100 years.
Responsibilities:
- Independently drive (Deliver & Grow) $8-10MN annual revenue in consulting and delivery for Fortune 50 Pharma clients
- Deliver programs with Agentic AI transformation across Field-force transformation, omnichannel commercial excellence, marketing analytics, next best action, content tagging, patient service/ Fieldforce Copilot Programs leveraging Gen AI, AI, MLOp, LLM ops, Cloud engineering from India, alongside Practice delivery leader
- Aim of client satisfaction (NPS 70+) with delivery excellence, ensuring high-quality project outcomes and client satisfaction.
- Manage account utilization and margins, handle client escalations, and represent the full Fractal portfolio, demonstrating expertise in AI, Engineering & Design, Behavioral sciences, and pharmaceutical analytics solutions.
- Build in-depth knowledge of client business priorities, challenges, and initiatives, translating these into actionable opportunities and develop comprehensive account plans aligned with organizational goals and client strategies to drive QBRs, MBRs, JBPs
- Comfortable with inter-disciplinary ways of working amongst consultants, AI, Engineering, design and other disciplines with indirect reporting and direct influence by providing guidance, support, and mentorship to foster their professional development.
- Drive daily client and account calls, representing the Pharma team and contributing to strategic discussions.
- Drive proposal development and client presentations using latest and greatest, actively contributing to business development efforts.
- Play an integral role in the pharma practice, aligning AI initiatives with broader organizational goals and closely collaborating with internal stakeholders.
- Act as a long-term strategic partner, contributing to the overall growth and success of the practice.
Qualifications:
- Bachelor’s degree in computer science, Engineering, or related field. Advanced degree preferred.
- 15+ years proven track record of success in leading AI projects, preferably within the pharmaceutical industry.
- 8+ years minimum experience consulting with Healthcare/Pharma clients
- 1+ year in Gen AI development and deployment of solutions in any industry
- Cloud engineering knowledge (AWS or Azure or GCP) to complement scaling of AI solutions in client ecosystems
- Strong commercial acumen, excellent storytelling abilities, map client challenges to Fractal's capabilities and link them to business outcomes, engage with VPs, Senior Directors
- Strong people leadership skills with the ability to inspire and motivate teams towards common goals.
- Ability to think on your feet, comfortable with ambiguity, and effective in a cross-functional environment.
- Travel to client locations (30%)
- Excellent communication and interpersonal skills, with the ability to effectively engage with clients and internal stakeholders.
- Demonstrated experience in complex program management, delivery oversight and resource management.
- Strategic mindset with the ability to drive business growth and identify opportunities for expansion.
- Experience with proposal development and client presentations is highly desirable.
- Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities.
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
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