Summary of Position:
In this role, you will be responsible for supporting and managing customer quotes.
Essential Functions:
Validate all requirements and create a quote
Determine margin profile related to customer and OEM on behalf of Denali
Receive PO from customer and validate accuracy
Validate if the current part number is accurate
Participate in weekly department and customer status meetings
Work within defined Service Level Agreements (SLA)
Conduct effective communication with Denali sales and operations personnel
Provide quality service to Denali’s internal and external customers in all assigned tasks, while upholding Denali Values at all times
Work on multiple complex high-priority projects and provide timely support to deliver within scope, budget, and timelines
Work cross-functionally with Services Operations on non-standard quote requirements (i.e. bundling HW/SW quotes and Services pricing)
Demonstrate a positive attitude and willingness to assist sales to win opportunities
Perform other duties as assigned
Competencies:
Work Environment:
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee in this position frequently communicates with other co-workers/clients who have inquiries about the various projects and other needs. Must be able to exchange accurate information in these situations. The employee must be able to remain in a stationary position 75% of the time. The employee in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc. Constantly operate a computer and office machinery such as a calculator, keyboard, copy machine, and printer. Frequently moves boxes with equipment weighing up to 25lbs across the building and/or to other offsite buildings for various project needs.
Required Education and Experience:
Qualifications:
AAP/EEO Statement:
3MD Inc. is an equal opportunity employer and does not discriminate based on gender, sex, age, race and color, religion, marital status, national origin, disability, sexual orientation, gender identity or expression, veteran status, or any other category that is protected by applicable law.
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Redmond, WA, US | Redmond, WA, US
